Careers at 802 Honda

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Fantastic customer service has always been a cornerstone of our business. We treat people the way we would love to be treated and go out of our way to make their experience the best experience they can have at any business. And we are just as dedicated to providing our employees with an equally exceptional work experience. Backed by a culture that will support your professional development, cheer your success, and appreciate your hard work you will be given the training and support you need to excel at your position.

You will benefit from working with a group of people dedicated to having the happiest customers on the planet and who truly enjoy working together and supporting each other. We offer excellent compensation including non-commissioned sales positions, benefits, and a terrific group of people to work with. If you have any difficulties applying for one of the positions listed below please contact Human Resources at hr@802cars.com

Our Company is proud to offer the following benefits:

  • Fun and Collaborative Environment
  • Community Driven Organization that Supports Local Causes
  • Medical with HRA (Family coverage offered; single-only coverage paid 100% by the company)
  • Dental (Family coverage offered; single-only coverage paid 100% by the company)
  • Life Insurance (Paid 100% by the company)
  • Colonial Life / UNUM Insurance
  • Flexible Spending Account
  • Paid Time Off
  • Paid Holidays
  • 401(k) Employer Contributions
  • Paid Training
  • Paid Volunteer Days
  • Vehicle Purchase Program
  • Special Employee Pricing on Vehicle Service and Parts
  • Employee Outings and Activities
  • Income Advance Loan program up to $1,500 (no questions asked, pay back through payroll)

802 Honda Job Descriptions

 

802 Honda - Junior Service Advisor:


Summary:

As one of Vermont's largest Honda dealerships, 802 Honda is seeking a Junior Service Advisor to join our service team. In this role, you will support the Service Department by managing customer communication, scheduling, used car and Get Ready intake, and administrative tasks, allowing Service Advisors to focus on customer care and sales while maintaining high standards for quality and customer satisfaction. This is an hourly position with bonus potential, offering annual earnings between $43,680-$50,000 based on experience and performance. The schedule for this position is Monday through Friday, 8:00 AM-5:00 PM, and reports directly to the Service Manager. 


Responsibilities:

  • Greet and check in guests; assist with pre-repair orders

  • Answer incoming calls, return voicemails promptly, and communicate with guests regarding appointments and follow-ups

  • Schedule, confirm, and reschedule service appointments as needed

  • Write up used vehicles and Get Ready units; create and manage recon slips

  • Coordinate rental and loaner vehicle needs

  • Maintain accurate data within the dealership's computerized software systems (Xtime and DMS)

  • Support a high level of customer satisfaction within the Honda Interactive Network system 

  • Assist Service Advisors with administrative and operational tasks

  • Perform other duties as assigned

  • Other duties as assigned

 

Qualifications & Core Competencies:

  • Prior automotive or customer service experience preferred

  • Ability to efficiently navigate multiple computer and software systems

  • Strong communication, organization, and time-management skills

  • Professional appearance, customer-focused approach to guest interactions

  • Demonstrates accountability, initiative, and follow-through

  • Ability to read, comprehend, and follow instructions and information

  • Valid driver's license with an acceptable driving record


If you're ready to drive your career forward with a company that values its employees and supports the community, apply today to join the 802 Cars family!


  1. 802 Honda

    224 Paine Turnpike N
    Berlin, VT 05602

    • Sales: (802) 223-9700
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Get in Touch

  • Contact our Sales Department at: (802) 223-9700
  • Monday8 AM - 6 PM
  • Tuesday8 AM - 6 PM
  • Wednesday8 AM - 6 PM
  • Thursday8 AM - 6 PM
  • Friday8 AM - 6 PM
  • Saturday8 AM - 5 PM
  • SundayClosed